Website Terms and Conditions
Effective date: 25 July 2026
1. About these Terms
This website is owned and operated by Urbanza Pty Ltd trading as Urbanza Town Planners, ABN 58 699 768 002.
In these Terms, Urbanza, we, us and our refer to Urbanza Pty Ltd. You and your refer to any person who accesses or uses this website.
By accessing or using this website, you agree to these Website Terms and Conditions. Do not use the website if you do not agree with them.
2. General information only
Content published on this website is provided for general information and marketing purposes only.
It does not constitute:

• property-specific town planning advice;

• legal, financial, engineering, surveying or architectural advice;

• a development feasibility assessment;

• confirmation that a development application is or is not required;

• confirmation that Council will approve a proposal;

• a representation that a property can achieve a particular development yield; or

• a substitute for advice based on the current planning controls applying to a specific property.

Planning requirements vary depending on the property, zone, precinct, overlays, local plans, existing approvals, development type, site constraints and applicable legislation.
You should obtain property-specific professional advice before purchasing land, commissioning plans, lodging an application or making a development decision.
3. Planning information may change
Planning schemes, legislation, Council policies, mapping, infrastructure requirements, fees and assessment processes may change without notice.
Although Urbanza seeks to provide useful and accurate website content, we do not guarantee that all information will always be complete, current or applicable to your circumstances.
The planning controls applying at the time a property is formally assessed may differ from information previously published on our website.
4. No guarantee of development approval
Urbanza does not guarantee:

• that a development application will be approved;

• that Council or another authority will accept a particular interpretation;

• that an application will be decided within a particular timeframe;

• that an information request will not be issued;

• that infrastructure charges or consultant costs will fall within an estimate;

• that a particular development yield will be achievable; or

• that approval conditions will be commercially acceptable.

Development outcomes are determined by the relevant assessment authority and can be affected by planning requirements, technical issues, public submissions, referral agencies and information outside Urbanza’s control.
5. No professional engagement through website use
Accessing this website, downloading information, contacting Urbanza or submitting an online form does not by itself create a consultant-client relationship.
Urbanza will only be formally engaged when the applicable fee proposal, authority to proceed or written engagement agreement has been accepted and any required deposit has been paid.
Any professional services will be governed by the specific terms contained in the relevant fee proposal or engagement agreement. Where those terms conflict with these Website Terms, the engagement-specific terms will apply to the professional services.
6. Enquiries and quotation requests
You are responsible for ensuring that information submitted through the website is accurate, complete and not misleading.
Any preliminary response, estimate, indicative timeframe or quotation provided before a full property review may be subject to change after further information becomes available.
A quotation is not an acceptance of an engagement unless Urbanza confirms the engagement in writing.
7. Uploaded documents
Where the website allows documents to be uploaded, you must only upload documents that:

• you own or are authorised to provide;

• relate to a genuine enquiry;

• do not infringe another person’s rights;

• do not contain malicious code; and

• do not contain unnecessary sensitive information.

Urbanza may delete or refuse to review documents that are irrelevant, unlawful, unsafe or inappropriate.
8. Permitted website use
You may use this website for lawful personal or business purposes associated with learning about or enquiring about Urbanza’s services.
You must not:

• interfere with the website’s operation or security;

• attempt to gain unauthorised access to the website or related systems;

• introduce viruses, malicious code or harmful material;

• scrape or reproduce substantial website content without permission;

• use the website for fraudulent, unlawful or misleading activities;

• impersonate another person;

• submit false enquiries; or

• use Urbanza’s content in a manner that suggests an association or endorsement that does not exist.

9. Intellectual property
Unless stated otherwise, the website and its content are owned by or licensed to Urbanza and are protected by intellectual property laws.
This includes:

• written content;

• branding;

• logos;

• graphics;

• page layouts;

• photographs;

• reports;

• downloadable materials; and

• website design elements.

You may view and print website content for your own internal, non-commercial use.
You must not reproduce, modify, distribute, republish, sell or commercially exploit website content without Urbanza’s prior written permission, except where permitted by law.
10. Third-party content and links
This website may link to council websites, legislation, planning schemes, mapping systems, consultant websites or other third-party resources.
Links are provided for convenience and do not necessarily indicate that Urbanza endorses or controls the third party.
Urbanza is not responsible for the availability, accuracy, security, privacy practices or content of third-party websites.
11. Website availability and security
Urbanza does not guarantee that the website will:

• always be available;

• be free from errors or interruptions;

• operate with every browser or device;

• be free from viruses or harmful components; or

• retain information submitted during a technical failure.

We may suspend, modify or discontinue any part of the website without notice.
You are responsible for maintaining suitable security, backups and virus protection when accessing the website.
12. Limitation of liability
To the maximum extent permitted by law, Urbanza is not liable for loss arising solely from:

• reliance on general website information without obtaining property-specific advice;

• changes to planning legislation, schemes, policies or mapping;

• interruption or unavailability of the website;

• third-party websites or services;

• unauthorised access outside Urbanza’s reasonable control; or

• decisions made using incomplete or outdated information.

Nothing in these Terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.
Where liability can lawfully be limited, Urbanza’s liability will be limited to the extent permitted by law.
13. Privacy
Personal information submitted through the website will be handled in accordance with our Privacy Policy.
You should review the Privacy Policy before submitting an enquiry, uploading documents or providing personal information.
14. Changes to these Terms
Urbanza may update these Website Terms and Conditions from time to time.
The updated Terms will apply from the date they are published on the website. Continued use of the website after an update constitutes acceptance of the revised Terms.
15. Governing law
These Terms are governed by the laws of Queensland, Australia.
You submit to the non-exclusive jurisdiction of the courts of Queensland and any courts entitled to hear appeals from them.
16. Contact us
Questions about these Website Terms and Conditions may be directed to:
Urbanza Pty Ltd trading as Urbanza Town Planners
ABN: 58 699 768 002
Email: info@urbanza.com.au
Phone: 0470 426 266
Website: urbanza.com.au